Frequently Asked Questions
Where Can I Find My Shopping Cart Plugin?
We offer a wide variety of popular shopping cart extensions and plugins for your online retail ecommerce - visit the 'Plugins' section within our Gateway Connect documentation!
How Can I Test My Integration?
You can use our sandbox test environment or you can contact an Integration Analyst via the 'Contact Us' and 'Support' webform.
Do You Have Sample Code I Can Leverage?
Yes! Visit our 'Documentation' and 'API Reference' sections for access to sample code and developer guides.
Can I use my own e-Sign solution for merchant enrollment?
Yes, you have the ability to use your own e-Signature technology solution provided the following requirements are in place and subject to review and approval by Nuvei.
- Obtain the signee’s consent to do business electronically.
- Capture and recorded a unique ID that links the evidence of the signee’s acceptance to the agreement/document.
- Capture the signee’s intent to sign, and agree to the provisions set forth in, the document electronically.
- Capture the ability to clearly attribute the electronic signature obtained to the signee.
- Capture the date/time, IP address, and potentially the geolocation of the signee when and where the electronic signature was captured.
- Provide an audit trail / evidence summary to Nuvei upon request for any and all agreements e-Signed using your solution.
- Provide an e-signed version of the agreement/document to the signee for their records.
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